Service
Value-Added Services streamline the customer’s procurement process, reduces operating costs and leverages Pro-Motions’ integrated solutions. Our single-source business model enables us to move from concept/design to final installation and maintenance in a short time frame.
Pro-Motion integrated service offerings include:
- Design & Engineering
- Technology Consulting
- Programming Duplication
- Project Management
- Procurement
- Customer Support
- Fulfillment/Distribution
- Nationwide Installation & Service
- Financial Services
- Design & Engineering teams work side-by-side to drive the creative process and recommend solutions that match client needs for brand identity and environment. They utilize cutting-edge technology to generate innovative digital solutions in an economically effective manner.
- Technology Consulting experts design solutions hardware and specify installation details for seamless execution and delivery of content.
- Programming Duplication services manage the customer-content through to application solution - ensuring brand messages are delivered as envisioned.
- Project Management is the single point of contact to the customer and leads all communication. World-class teams manage all aspects of the client relationship, content and program details.
- Procurement: Cost-conscious buyers negotiate equipment purchases & manage lead times from our vendor-partners.
- Customer Support teams are trained to react quickly to any concerns or problems that may arise in the field. They are committed to finding and communicating solutions by the close-of-business on the day you call.
- Fulfillment/Distribution ensures that our products arrive to you as promised. They handle all warehousing, kitting and shipping services. This team kits for ease of on-site installation and packs for safest transport. We manage carrier selection for delivery time and cost and track shipments to your locations.
- Nationwide Installation & Service minimizes client downtime with immediate response to activation and repair needs. Pro-Motion offers a nationwide service network of authorized technicians.
- Installers: Install, decommission, repair, modify and/or replace equipment.
- Servicers: Technicians certified to service all major brands repair or diagnose on site.
- Red Hot Swap Team: Firefighters utilized for light equipment swap-outs, periodic cleaning and checks for malfunction.
- Financial Services thru Protection Plusprovides customers with on-site service for dismantle and reinstall for up to three years, extending beyond the manufacturers’ warranties and offers greater protection and service. This protection package is customized for the client’s specific needs.