Integration. Simplified.

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Pro-Motion offers an extensive range of value-added services that streamline our customer’s procurement process, reduce operating costs and leverage Pro-Motions integrated solutions. Our single-source business model enables us to move from concept/design to final installation and maintenance in a short time frame.
Pro-Motion integrated service offerings include:
  • design/engineering
  • technology consultation
  • programming duplication
  • project management
  • procurement
  • nationwide distribution
  • nationwide installation and authorized service
  • customer service / support
  • financial services
  • duplication services
  • content creation and management
Design & Engineering: Our design & engineering teams work side-by-side to generate innovative digital technology solutions to convey clients targeted messages and brand. They work together to drive the creative process and recommend cutting-edge technology and the latest offerings in equipment solutions to reinforce your brand profile. This innovative team utilizes leading graphics technology to conceptualize, develop and design solutions to serve the client’s needs in a strong and economically effective manner.
29755 Beck Rd. • Wixom, MI 48393 • Phone: 248.668.3100 • Fax: 248.668.3101

Technology Consulting:

Our experts design solutions and hardware, installation details and manage the related quotes. These professionals monitor and specify every detail for seamless execution and delivery of content.

Programming Duplication:

We provide services to manage customer-content to application solution, ensuring brand messages are delivered as envisioned.

Project Management:

Pro-Motion project managers assemble the relevant internal teams, manage client relationship, provide quotes, oversee content management/duplication and manage program details. They are the single point of contact to the customer and lead all communications.

Procurement:

Trained Pro-Motion buyers purchase the necessary equipment from our vendor-partners and manage lead times. We have established relationships with hundreds of the industry’s most prestigious electronics manufacturers. Brands include: Motorola, Sony, Samsung, Panasonic, Toshiba, Bose, NEC, JVC, Sharp, Shure, ViewSonic, Sanyo and others.

Customer Support:

Our world-class customer support teams are trained to react quickly to any concerns or problems that may arise in the field. They are committed to finding and communicating solutions by the close-of-business on the day you call.

Fulfillment/Distribution:

Our customer-centric warehouse teams ensure that our products arrive to you as promised. They handle all warehousing, kitting and shipping services. This team kits for ease of on-site installation and packs for safest transport. We manage carrier selection for delivery time and cost and track shipments to your locations.

Installation & Service:

Pro-Motion offers a nationwide service network consisting of 4 types of authorized installation and service technicians. Pro-Motion’s nationwide network of authorized technicians minimizes client downtime by immediately facilitating installations, repairs and system activations. Pro-Motion utilizes installers, on-site service technicians, service centers and the Red Hot Swap program to provide installation and service attention to most major North American markets.

 

Financial Services:

Protection Plus provides customers with on-site service for dismantle and reinstall for up to three years, extending beyond the manufacturers’ warranties and offers greater protection and service. This protection package is customized for the client’s specific needs.

  • Installers: install and decommission equipment, repair, modify and/or replace equipment.
  • Servicers: A.S.E. qualified technicians certified to repair specific manufacturer brands. Generally boutique shops will repair or diagnose on site.
  • Service Centers: available to diagnose and repair specific manufacturer’s equipment at their site.
  • Red Hot Swap Team: Firefighters utilized for light equipment swap-outs. Also perform periodic cleaning and checks for malfunction.