Support
Customer-centric support teams play key roles in the successful delivery of dynamic customer experiences. Integrated project teams collaborate on solution options best suited to each client’s unique goals:
- Design & Engineering: creativity drives the conceptual process & equipment solution options
- Technology Consulting: expertise delivers exceptional solution-hardware & installation details
- Project Management: world-class pm’s manage client relationships, content & program details
- Procurement: cost-conscious buyers negotiate equipment purchases & manage lead times
- Fulfillment/Distribution: dedicated staff oversee details of warehousing, kitting & nationwide shipping
- Installation & Service: a professional nationwide service network of:
- Installers: install, decommission, repair or replace equipment
- Servicers: certified to repair all major brands on site
- Red Hot Swap Team: light equipment swap-outs, cleaning & malfunction checks